Executive Housekeeper (House Keeping & Laundry Manager)

Job SummaryAs an Executive Housekeeper/ Housekeeping & Laundry Manager, you are responsible for overseeing all housekeeping & Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/housekeeping & Laundry Manager will also be required to evaluate guest satisfaction and set department targets and objectivesRoles & ResponsibilitiesOversee housekeeping & Laundry OperationsEvaluate Guest satisfaction levels and monitor trends with a focus on continuous improvementOperate within departmental budgets through effective stock and cost controls and well managed schedulesSet departmental targets and objectives, work schedules, budgets, and policies and proceduresInspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standardMonitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamworkEnsure team members have an up-to-date knowledge of all room categories and amenitiesMaintain good communication and work relationships in all hotel areasEnsure staffing levels cover business demand and Ensure ongoing trainingEnsure communication meetings are conducted and post-meeting minutes generatedManage staff performance issues in compliance with company policies and proceduresCompetent in property management systems and Assist other departments wherever necessaryOversee housekeeping & Laundry OperationsEvaluate Guest satisfaction levels and monitor trends with a focus on continuous improvementOperate within departmental budgets through effective stock and cost controls and well managed schedulesSet departmental targets and objectives, work schedules, budgets, and policies and proceduresInspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standardMonitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamworkEnsure team members have an up-to-date knowledge of all room categories and amenitiesMaintain good communication and work relationships in all hotel areasEnsure staffing levels cover business demand and Ensure ongoing trainingEnsure communication meetings are conducted and post-meeting minutes generatedManage staff performance issues in compliance with company policies and proceduresCompetent in property management systems and Assist other departments wherever necessary

Job Summary As an Executive Housekeeper/ Housekeeping & Laundry Manager, you are responsible for overseeing all housekeeping & Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/housekeeping & Laundry Manager will also be required to evaluate guest satisfaction and set department targets and objectives Roles & Responsibilities Oversee housekeeping & Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targets and objectives, work schedules, budgets, and policies and procedures Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork Ensure team members have an up-to-date knowledge of all room categories and amenities Maintain good communication and work relationships in all hotel areas Ensure staffing levels cover business demand and Ensure ongoing training Ensure communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Competent in property management systems and Assist other departments wherever necessary